Privacy Policy
Last updated: June 2025
1. Who We Are
Sourceful Technologies Inc. ("Sourceful," "we," "us," or "our") is a digital agency incorporated in Ontario, Canada. We operate the website at sourcefultech.com and related subdomains. Our email address for privacy matters is privacy@sourcefultech.com.
2. What Information We Collect
We collect information you provide directly to us, including:
- Name, email address, company name, and message content when you submit a contact form
- Email address when you subscribe to communications from us
- Any other information you choose to provide in correspondence
We also collect certain information automatically when you visit our site, including IP address, browser type, pages visited, and time spent on pages. This is collected through standard server logs and analytics tools.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide services you request
- Send you information about our services where you have opted in or where we have a legitimate business interest
- Improve our website and understand how visitors use it
- Comply with legal obligations
We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes.
4. Legal Basis for Processing (PIPEDA)
Sourceful Technologies complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We collect and process your personal information with your knowledge and consent, or where we have a legitimate business purpose. You may withdraw consent at any time by contacting us.
5. Cookies and Analytics
Our website may use cookies to improve your browsing experience. We use analytics tools to understand aggregate site usage. These tools may collect information such as your IP address, browser type, and pages visited. You can control cookie behaviour through your browser settings.
6. Third-Party Services
We use a limited set of third-party services to operate our website and business:
- Form processing providers to route contact form submissions
- Web analytics providers to understand site traffic
- Cloud hosting providers for website delivery
Each of these providers has its own privacy policy governing their use of information. We select providers that meet appropriate standards of data protection.
7. Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months. You may request deletion of your information at any time.
8. Your Rights
Under PIPEDA and applicable provincial law, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate personal information
- Request deletion of your personal information
- Withdraw consent to our processing of your information
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, contact us at privacy@sourcefultech.com.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
11. Changes to This Policy
We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Sourceful Technologies Inc.
Ontario, Canada
privacy@sourcefultech.com